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t2k hosted voip uk phones

HOSTED VOIP PHONES

Your telephone system in the cloud

There was a time when having an on-site PBX was your only option. Businesses tended to be self-contained entities with employees essentially office-bound. However, this approach is no longer relevant in today’s more flexible working environment.

More and more businesses are starting to adopt flexible working hours, mobile working and hot-desking. Many businesses now have more than one office and are feeling constant pressure to control costs and improve productivity.

Choose a Package

Lowest Monthly Cost

VoIP Phones Quotation

Basic

£9.95

Ideal for small businesses and sole traders

✓ Low monthly cost

✓ Choice of handset

Most Popular

Hosted Phones Quote

Business

£13.95

Perfect for small to medium sized businesses looking for more

✓ Inclusive UK landline minutes

✓ Free standard handset

✓ Free Setup

Best Value

Enterprise Cloud Telephony Quote

Enterprise

£17.95

A must have solution for medium to large businesses looking for a premium service

✓ Inclusive UK mobile & landline minutes

✓ Free Premium handsets

✓ Free mobile client

✓ Free setup

What our customers are saying...

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“T2K provided excellent service to us from the outset. Importantly they offered first class advice which ensured out new system met all of our needs. I was also particularly impressed by the quality of the installation and the initial support to ensure that everything was set up perfectly. I would thoroughly recommend them and I have no doubt we will be using them again in the future as our business continues to expand.”

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JNP Group

“We have used t2k for over 10 years and are very impressed with their expertise in networking and communications. Their ability to listen and produce solutions bespoke to different situations has saved our company thousands of pounds and eased the headache of researching a constantly developing technology. Their friendly and approachable support staff are knowledgeable and are always available, this continued excellence is apparent at all levels within their business”

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St Andrews Catholic School

“Good communication is at the heart of becoming an outstanding secondary school. We rely on T2K for their expert support of our telecommunications systems and competitive pricing on connection costs. T2k are a long term and trusted partner because all of their staff demonstrate and commitment to service quality.”

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“We asked T2k to provide a full telephony solution for our business which is highly dependent on the phone. They took time to understand the requirements and offered a number of options. They really came through with a cost effective and highly functional system. Implementation happened seamlessly and they configured it to our requirements. On-going support has been good and they have adapted the system to our changing needs. All in all, we believed they would be difficult to beat for any business dependant on their telephony.”

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“T2K have supplied and supported our Mitel telephone system and VoIP connections between our contact centre3s based in the UK and India since early 2010. The fast and efficient service we received from day one has continued and t2k have always gone over and above to satisfy our demanding needs. As a busy call centre operating in three locations t2k have installed and maintain the system and links allowing our business to seamless operate as one. I will therefore have no hesitation to recommend T2K.”

support for VoIP Telephones

Easily control your telephony

Our hosted VoIP system is a complete communications service for your business that provides an extensive range of capabilities via an easy to use web portal.  The service allows you, the administrator to easily manage your environment whilst enabling your employees to maximise their productivity

The service has lots of clever features and an emphasis on control and administration through the web that takes the burden away from your IT team. For administrators, you can quickly configure the system according to your organisation’s changing requirements, while your employees can manage calls easily and effectively.

With only a minimal capital outlay required, a reliable and proven service and a jargon-free approach to telephony and communications, Our Hosted VoIP is suitable for any size business looking to improve its productivity and image.

The Benefits of Hosted VoIP Phones

  • Features you can easily control
    Hosted VoIP puts you in complete control of your phone system and comes with an extensive range of call handling and management features, all operated through an  easy-to-use web interface.
  • Empower your staff with ‘one number anywhere’
    Hosted VoIP conveniently integrates your fixed and mobile capabilities so that you never miss a call. Callers need only dial one number to reach your desk phone and mobile phone simultaneously; ongoing calls can be moved seamlessly from one device to another without hanging up and a single voicemail box can be accessed from any device.
  • An on-demand service with no hidden costs
    As VoIP is hosted on your behalf, you only pay  for what you need on a simple per-seat basis. As  you’re not buying a PBX, there’s no major hardware investment and no financing costs to consider.
  • Lower call costs
    Hosted VoIP offers all the cost benefits of IP telephony including free site-to-site calls and cheaper call rates. If you use Horizon together with our mobile services you benefit from free calls between your fixed and mobile devices.
  • Enables flexible working
    Hosted VoIP helps businesses become more efficient by enabling flexible work environments through hot-desking, home working, and extending the service to mobile devices.
  • Number choice
    You have total flexibility with the numbers you want to use. You can keep your existing numbers or get new numbers. Extend your business reach and use any local area number no matter where you are located. Have a London number in Leeds!
  • A business continuity solution
    Unexpected events such as snow, floods, strikes or utility roadworks won’t disrupt your business. Because Hosted VoIP sits in the cloud, the service provides business continuity features that allow your organisation to carry on making and taking calls, whatever the circumstances.

What makes VoIP phones different?

VVX 500 Poycom VoIP phone

Premium handsets plus desktop and mobile clients

We provide high standards of VoIP phone interoperability with its useful desktop and mobile clients plus a choice of premium handsets from leading manufacturer Polycom.

An easy-to-use web interface providing feature control and valuable user information

With an experienced in-house software development team, we can provide a positive user experience for  both service use and performance monitoring.

A Resilient IP network, reliable and secure

We lead on quality of service, scale and reliability. In addition to the network, we can easily and quickly transfer your existing phone numbers onto our Hosted VoIP platform.

Broadsoft call controller platform

Supporting millions of business users worldwide, the world’s leading call controller platform from Broadsoft sits at the heart of our Hosted VoIP Phone system providing the broadest feature set and a sole focus on delivering the richest user experience in unified communications.

Who Are hosted VoIP phones aimed at?

Flexible voip telephony

Businesses that want flexibility

Businesses with employees who are regularly on the move or out of the office will never lose calls as each user can simply tell the system, at the click of a mouse, where their calls should be sent: their desk, their mobile (or both) or their colleague.

outsourcing hosted voip phone

Organisations that prefer outsourcing

Hosted on your behalf, there are no expensive maintenance or running costs, you only pay for what you use and if you take a three year agreement and assured broadband, there are no up-front costs for hardware or software either.

VoIP telephones customer contact

Improving customer contact

Put calls on hold, play marketing messages, move calls seamlessly between users and offices and your customers will get the best experience when calling your business, also get your callers straight to the right person with a multi-level Auto Attendant system.

Multisite voip phones

Ideal for multi-sites

The service is provided centrally so you don’t need an expensive system on each site. Horizon connects branch offices together, calls are free between locations and mobiles and everyone shares the same dial plans and directories.

backup plan Voip phones

Organisations that need a BCP

In the event of a disaster the services can be instantly moved across to a backup plan that can include, for example, diverting calls to different locations without loss of functionality and without expensive call forwarding costs.

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Training and monitoring

The system provides a cost-effective way to record calls. This centralised feature means calls can be recorded from any location, in any direction and configured instantly at the click of a mouse.  You can also report on all call activity with granularity.

How does it work?

Easy Interface

Horizon provides a broad range of call handling features that are accessed via the web. The dashboard gives you convenient access to information such as your call history, voicemail and recorded calls. Personalised settings are quick and easy to set, ensuring your calls are handled effectively.

Call Recording

Record inbound or outbound calls for compliance, customer service or audit purposes. This optional feature allows secure online access to file storage and retrieval of call details. You can set Horizon to record some calls, all calls or record calls on demand.

Admin Interface

Horizon provides IT managers with a powerful administrative management capability while giving employees freedom to control calls quickly and effectively. Set up is quick and easy and you can choose to pass down control to the user or you can retain control of the individual user features.

Auto Attendant

You can use Auto Attendant to provide callers with call routing options for different areas of the business or create announcements to inform callers of details such as opening hours and website address when the office is closed.

CompletePeace of Mind

Your business relies on its communication with customers, so you should choose a provider that understands your needs and specialises in business telecoms

Experienced

to answer your questions
Voip Experience

Established for over 25 years as a specialist business telecoms company, we understand how to make a telephony solution fit your needs and improve your communications

Support

unrivalled telephone and email support
voip support

Our technical support team are available by phone or email to help you make changes to your system and offer training for your staff to help you get the most out of your VoIP phones

Configuration

benefit from a pre-configured solution
Voip phone configuration

If you are daunted by the prospect of configuring hunt groups, attendants and voicemail, we can pre-configure the system to your requirements

©2016 Copyright Telecom 2000 Ltd
Trading As T2k Voice and Data. Registered in England No: 4300144

3 Minster Industrial Park, West Moors, Wimborne. BH21 6QF

Get in touch

Call Us: 01202 854 111