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Lowest Monthly Cost
Ideal for small businesses and sole traders
✓ Low monthly cost
✓ Choice of handset
Perfect for small to medium sized businesses looking for more
✓ Inclusive UK mobile & landline minutes
✓ Free standard handsets
✓ Free Setup
A must have solution for medium to large businesses looking for a premium service
✓ Inclusive UK mobile & landline minutes
✓ Free Premium handsets
✓ Free mobile client
✓ Free setup
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Easily control your telephony
Our hosted VoIP phone system is a complete communications service for your business that provides an extensive range of capabilities via an easy to use web portal. The service allows you, the administrator to easily manage your environment whilst enabling your employees to maximise their productivity
The service has lots of clever features and an emphasis on control and administration through the web that takes the burden away from your IT team. For administrators, you can quickly configure the system according to your organisation’s changing requirements, while your employees can manage calls easily and effectively.
With only a minimal capital outlay required, a reliable and proven service and a jargon-free approach to telephony and communications, Our Hosted VoIP is suitable for any size business looking to improve its productivity and image.
The Benefits of Hosted VoIP Phones
- Features you can easily control
Hosted VoIP phones put you in complete control of your phone system and come with an extensive range of call handling and management features, all operated through an easy-to-use web interface.
- Empower your staff with ‘one number anywhere’
Hosted VoIP phones conveniently integrate your fixed and mobile capabilities so that you never miss a call. Callers need only dial one number to reach your desk phone and mobile phone simultaneously; ongoing calls can be moved seamlessly from one device to another without hanging up and a single voicemail box can be accessed from any device.
- An on-demand service with no hidden costs
As VoIP phones are hosted on your behalf, you only pay for what you need on a simple per-seat basis. As you’re not buying a PBX, there’s no major hardware investment and no financing costs to consider.
- Lower call costs
Hosted VoIP phones offer all the cost benefits of IP telephony including free site-to-site calls and cheaper call rates. If you use Horizon together with our mobile services you benefit from free calls between your fixed and mobile devices.
- Enables flexible working
Hosted VoIP phones help businesses become more efficient by enabling flexible work environments through hot-desking, home working, and extending the service to mobile devices.
- Number choice
You have total flexibility with the numbers you want to use. You can keep your existing numbers or get new numbers. Extend your business reach and use any local area number no matter where you are located. Have a London number in Leeds!
- A business continuity solution
Unexpected events such as snow, floods, strikes or utility roadworks won’t disrupt your business. Because Hosted VoIP sits in the cloud, the service provides business continuity features that allow your organisation to carry on making and taking calls, whatever the circumstances.
What makes VoIP phones different?
Premium handsets plus desktop and mobile clients
We provide high standards of VoIP phone interoperability with its useful desktop and mobile clients plus a choice of premium handsets from leading manufacturer Polycom.
An easy-to-use web interface providing feature control and valuable user information
With an experienced in-house software development team, we can provide a positive user experience for both service use and performance monitoring.
A Resilient IP network, reliable and secure
We lead on quality of service, scale and reliability. In addition to the network, we can easily and quickly transfer your existing phone numbers onto our Hosted VoIP platform.
Broadsoft call controller platform
Supporting millions of business users worldwide, the world’s leading call controller platform from Broadsoft sits at the heart of our Hosted VoIP Phone system providing the broadest feature set and a sole focus on delivering the richest user experience in unified communications.
Who Are hosted VoIP phones aimed at?
Businesses that want flexibility
Businesses with employees who are regularly on the move or out of the office will never lose calls as each user can simply tell the system, at the click of a mouse, where their calls should be sent: their desk, their mobile (or both) or their colleague.
Organisations that prefer outsourcing
Hosted on your behalf, there are no expensive maintenance or running costs, you only pay for what you use and if you take a three year agreement and assured broadband, there are no up-front costs for hardware or software either.
Improving customer contact
Put calls on hold, play marketing messages, move calls seamlessly between users and offices and your customers will get the best experience when calling your business, also get your callers straight to the right person with a multi-level Auto Attendant system.
Ideal for multi-sites
The service is provided centrally so you don’t need an expensive system on each site. Horizon connects branch offices together, calls are free between locations and mobiles and everyone shares the same dial plans and directories.
Organisations that need a BCP
In the event of a disaster the services can be instantly moved across to a backup plan that can include, for example, diverting calls to different locations without loss of functionality and without expensive call forwarding costs.
Training and monitoring
The system provides a cost-effective way to record calls. This centralised feature means calls can be recorded from any location, in any direction and configured instantly at the click of a mouse. You can also report on all call activity with granularity.
How does it work?
Horizon provides a broad range of call handling features that are accessed via the web. The dashboard gives you convenient access to information such as your call history, voicemail and recorded calls. Personalised settings are quick and easy to set, ensuring your calls are handled effectively.
Horizon provides IT managers with a powerful administrative management capability while giving employees freedom to control calls quickly and effectively. Set up is quick and easy and you can choose to pass down control to the user or you can retain control of the individual user features.
CompletePeace of Mind
Your business relies on its communication with customers, so you should choose a provider that understands your needs and specialises in business telecoms
to answer your questions
Established for over 25 years as a specialist business telecoms company, we understand how to make a telephony solution fit your needs and improve your communications
unrivalled telephone and email support
Our technical support team are available by phone or email to help you make changes to your system and offer training for your staff to help you get the most out of your VoIP phones
benefit from a pre-configured solution
If you are daunted by the prospect of configuring hunt groups, attendants and voicemail, we can pre-configure the system to your requirements
Can't find what you're looking for? Call Us On: 01202 854 111
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