Your VoIP Phone System in The Cloud

Full-featured business telephone system
Flexible, work from anywhere with an Internet connection
Perfect for Multi & Single-Site businesses
Affordable, with low setup and monthly fees
Options include Call Recording, Smartphone Apps and more
FREE Handsets & FREE UK Landline and Mobile Calls
Fully pre-configured and supported by our engineers

Need Help or Support?

If you're in need of a bit of help or support, you're in the right place. Check out our support pages for our Polycom and Yealink Phones.

We regularly update our support pages with lots of new How-To Videos so you can be sure any problems that you may come across will be fixed quickly!

Work From Anywhere

Are you a home worker, or have staff that are out of the office a lot?

Our Mobile Client is perfect for you. Have one number everywhere, twin your mobile to ring with your desk phone or simply redirect calls straight to your mobile. The choice is yours.

Mobile Client comes fully included in our Enterprise Package, give it a go today.

Keep up to Date With Our Blog Posts

Like to read, or simply want to keep up to date with what we're up to?

Categories such as News, Articles, Infographics & Marketing are some of the many things we touch upon.

Choose a Package

per user/ per month
Lowest Monthly Cost
Ideal for small businesses and sole traders
✓ low monthly cost
✓ choice of handsets
✗ £150 setup fee applies
Create Quote
per user/ per month
Most Popular
Perfect for small to medium sizes businesses looking for more
✓ Inclusive UK mobile & landline minutes*
✓ Free standard handsets**
✓ Free setup
Create Quote
per user/ per month
Best Value
A must-have solution for medium to large businesses looking for a premium service
✓ Inclusive UK mobile & landline minutes*
✓ Free Premium handsets**
✓ Free mobile client
✓ Free setup
Create Quote

* Subject to fair usage policy. 2000 minutes to UK landlines & UK mobiles per user, shared between themselves.

** Free handsets subject to T2K broadband required and a 36 month contract.

Other contract terms available on request.

What our customers are saying...


“T2K provided excellent service to us from the outset. Importantly they offered first class advice which ensured out new system met all of our needs. I was also particularly impressed by the quality of the installation and the initial support to ensure that everything was set up perfectly. I would thoroughly recommend them and I have no doubt we will be using them again in the future as our business continues to expand.”


JNP Group

“We have used t2k for over 10 years and are very impressed with their expertise in networking and communications. Their ability to listen and produce solutions bespoke to different situations has saved our company thousands of pounds and eased the headache of researching a constantly developing technology. Their friendly and approachable support staff are knowledgeable and are always available, this continued excellence is apparent at all levels within their business”


St Andrews Catholic School

“Good communication is at the heart of becoming an outstanding secondary school. We rely on T2K for their expert support of our telecommunications systems and competitive pricing on connection costs. T2k are a long term and trusted partner because all of their staff demonstrate and commitment to service quality.”


“We asked T2k to provide a full telephony solution for our business which is highly dependent on the phone. They took time to understand the requirements and offered a number of options. They really came through with a cost effective and highly functional system. Implementation happened seamlessly and they configured it to our requirements. On-going support has been good and they have adapted the system to our changing needs. All in all, we believed they would be difficult to beat for any business dependant on their telephony.”


“T2K have supplied and supported our Mitel telephone system and VoIP connections between our contact centres based in the UK and India since early 2010. The fast and efficient service we received from day one has continued and t2k have always gone over and above to satisfy our demanding needs. As a busy call centre operating in three locations t2k have installed and maintain the system and links allowing our business to seamless operate as one. I will therefore have no hesitation to recommend T2K.”

6 Frequently asked questions

  • Is a VoIP phone system reliable?

    The main difference between hosted VoIP and traditional phone systems involves the way data is transferred. Rather than relying on a dedicated copper wire to relay phone conversations, hosted systems digitise voice data before sending it down the same cables used for broadband. By relocating phone calls online, supremely reliable systems can be established, which are impervious to bad weather or broken phone lines. Faulty phone systems can result in poor customer service that may tarnish a company’s reputation for years, so it’s far better to adopt a system that won’t fall over in a gale, or be severed by a misplaced road worker’s drill.

  • Is a VoIP system customisable?

    In a word, yes. Conventional phone contracts generally assumed everyone had the same requirements in terms of conference calling, voicemail, recording options and diverts. However, because hosted VoIP phone systems place the administrator squarely in charge via an easily-controlled web portal, there is far more scope for customising the system around each user’s specific requirements.

  • What about geographic restrictions?

    Historically, your location was revealed by the area code (and local BT exchange) you were using. Because hosted telephony is sent over the internet, this is no longer the case. That brings a number of benefits, including the ability to infer your staff are in a certain area even when they’re not. For instance, customers in London who see an 0207 area code on an incoming call would assume they were speaking to a local agent, rather than someone based outside the capital, or working remotely.

    One consequence of this is that employees can work from home while using their normal office line. That’s useful for companies wanting to offer the flexible working arrangements that employers are increasingly championing and it’s invaluable in the adverse weather conditions that affect the UK for over 30 days each year.

  • How much will this new system cost?

    One of the biggest benefits of hosted phone systems is their relative affordability, and these cost savings are largely due to a lack of physical infrastructure. Just as sending an email eliminates postage fees, so hosted systems do away with trunking and exchanges, as well as expensive maintenance contracts.

  • What does a hosted VoIP phone system consist of?

    Combining fixed and mobile telephony into a user-controlled online interface, it requires a minimal capital outlay, yet round-the-clock support is provided for everything from number porting to handset training. While the handsets themselves resemble conventional office phones, their interfaces and features are more intuitive, ensuring users are comfortable using their new telecommunications devices.

  • What if my company’s circumstances change?

    Hosted VoIP phone systems are particularly good at expanding and developing to suit a company’s changing needs. Traditional phone contracts provided a fixed amount of preordained telephone numbers, in a fixed set of locations, for a fixed period of time. By contrast, hosted packages can be adjusted and relocated at will, requiring minimal infrastructure. There is no downtime during office relocation's, since the devices simply plug-and-play. This portability is beneficial for companies who rent, rather than own, their offices.

What makes VoIP phones different?

VVX 500 Poycom VoIP phones

Premium handsets plus desktop and mobile clients

We provide high standards of VoIP phone interoperability with its useful desktop and mobile clients plus a choice of premium handsets from leading manufacturer Polycom.

An easy-to-use web interface providing feature control and valuable user information

With an experienced in-house software development team, we can provide a positive user experience for  both service use and performance monitoring.

A Resilient IP network, reliable and secure

We lead on quality of service, scale and reliability. In addition to the network, we can easily and quickly transfer your existing phone numbers onto our Hosted VoIP platform.

Broadsoft call controller platform

Supporting millions of business users worldwide, the world’s leading call controller platform from Broadsoft sits at the heart of our Hosted VoIP Phone system providing the broadest feature set and a sole focus on delivering the richest user experience in unified communications.

Who Are hosted VoIP phones aimed at?

Voip Phones flexibility

Businesses that want flexibility

Businesses with employees who are regularly on the move or out of the office will never lose calls as each user can simply tell the system, at the click of a mouse, where their calls should be sent: their desk, their mobile (or both) or their colleague.

outsourcing hosted voip phones

Organisations that prefer outsourcing

Hosted on your behalf, there are no expensive maintenance or running costs, you only pay for what you use and if you take a three year agreement and assured broadband, there are no up-front costs for hardware or software either.

VoIP telephones customer contact

Improving customer contact

Put calls on hold, play marketing messages, move calls seamlessly between users and offices and your customers will get the best experience when calling your business, also get your callers straight to the right person with a multi-level Auto Attendant system.

Multisite voip phones

Ideal for multi-sites

The service is provided centrally so you don’t need an expensive system on each site. Horizon connects branch offices together, calls are free between locations and mobiles and everyone shares the same dial plans and directories.

backup plan Voip phones

Organisations that need a BCP

In the event of a disaster the services can be instantly moved across to a backup plan that can include, for example, diverting calls to different locations without loss of functionality and without expensive call forwarding costs.

learning voip phones

Training and monitoring

The system provides a cost-effective way to record calls. This centralised feature means calls can be recorded from any location, in any direction and configured instantly at the click of a mouse.  You can also report on all call activity with granularity.

How does it work?

Easy Interface

Horizon provides a broad range of call handling features that are accessed via the web. The dashboard gives you convenient access to information such as your call history, voicemail and recorded calls. Personalised settings are quick and easy to set, ensuring your calls are handled effectively.

Call Recording

Record inbound or outbound calls for compliance, customer service or audit purposes. This optional feature allows secure online access to file storage and retrieval of call details. You can set Horizon to record some calls, all calls or record calls on demand.

Admin Interface

Horizon provides IT managers with a powerful administrative management capability while giving employees freedom to control calls quickly and effectively. Set up is quick and easy and you can choose to pass down control to the user or you can retain control of the individual user features.

Auto Attendant

You can use Auto Attendant to provide callers with call routing options for different areas of the business or create announcements to inform callers of details such as opening hours and website address when the office is closed.

CompletePeace of Mind

Your business relies on its communication with customers, so you should choose a provider that understands your needs and specialises in business telecoms


to answer your questions
Voip Experience

Established for over 25 years as a specialist business telecoms company, we understand how to make a telephony solution fit your needs and improve your communications


unrivalled telephone and email support
voip support

Our technical support team are available by phone or email to help you make changes to your system and offer training for your staff to help you get the most out of your VoIP phones


benefit from a pre-configured solution
Voip phone configuration

If you are daunted by the prospect of configuring hunt groups, attendants and voicemail, we can pre-configure the system to your requirements

Contact Us

Here at Hosted VoIP UK, we believe that there is no question too big or too small. Whatever your enquiry may be, from pre-sales, support and costs of products, we can help you every step of the way.


Please use our contact form to contact us. We aim to get back to you within 24h, although this will probably be quicker.


If you're a little bit form-shy, give us a call. Our friendly and helpful team will do everything they can to make sure you get the help and support you need with every phone call you give us.


Call now on 01202 854 501.

Can't find what you're looking for? Call Us On: 01202 854 501

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